# FAQ — Traditional Eyüp Toymaker > Frequently asked questions about workshop reservations, ages, group sizes, > durations, paint safety, getting here and museum visits. ### How do I book a workshop? By phone or WhatsApp (0543 725 72 44), or with the form on the contact page — the form composes your request as a WhatsApp message for you to review and send. All workshops are by reservation. ### What ages are the workshops for? We run workshops for every level from kindergarten to university; many are for ages 4–14. Each workshop page lists its age range. ### How big can a group be? Toy Painting Workshop packages take groups of 20–70; our two-storey workshop seats 80 students in total. For groups under 20, please get in touch. ### How long do workshops take? It depends on the package and workshop: Toy Painting packages run about 60–130 minutes (Çırak, Kalfa, Usta); other workshops range from 40 minutes to 4 hours. Times are listed on each workshop page. ### Are the paints safe for children? Yes — all painting uses EN71-certified, natural water-based acrylic paint. ### Where is the museum? The Eyüp Toy Museum is at the same address as our shop, on the floor above it: İslambey Cd. 55B, Eyüp Sultan, İstanbul. See the museum page for visiting details. ### What are your opening hours? Monday–Saturday 09:30–18:00; closed on Sundays. ### How do we get there, and is there parking? City buses: 33ES, 55, 55ET, 55EY, 55T, 99A. We are a short walk from the T5 tram's Eyüpsultan stop and the Eyüpsultan ferry pier on the Golden Horn; parking is available. ### Why are there no prices on the site? Current prices are given by phone or WhatsApp: 0543 725 72 44. ### Can children with special needs join? Yes — our workshops are adapted in content and pace. Just mention it when booking. ### Can individuals and families join? Yes. Individual visits run as storytelling (30 min) plus toy painting, by reservation. ### Can we hold a birthday party? Yes — birthday events for up to 40 guests, 4 hours, in a workshop full of toys.